Shipping Policy
Thank you for shopping with us! Here's what you need to know about our shipping policy:
Shipping within Egypt
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Delivery Time: Orders typically arrive within 2 - 5 business days from the date of purchase. Please note that delivery times may vary during peak seasons or due to unforeseen circumstances.
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Order Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number, allowing you to monitor the status of your delivery.
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Delivery Attempts: Our shipping partner will typically make two delivery attempts. If both attempts are unsuccessful, your order may be returned to us, and additional shipping charges may apply for redelivery.
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Order Cancellation Policy
You have the flexibility to cancel your order without any charges before it enters the shipping process. However, if your order has already been dispatched for delivery, the shipping fees will be non-refundable, even if you choose to cancel.
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Cash on Delivery (COD): We offer Cash on Delivery as a payment option for your convenience. Please ensure you have the exact amount ready for the delivery agent.
International Shipping
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Currently, we do not offer international shipping. We apologize for any inconvenience this may cause.
Important Notes
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Please ensure your shipping address and contact information are accurate to avoid delays.
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We are not responsible for delays caused by customs clearance procedures (if applicable for future international shipping) or force majeure events.
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For any shipping-related inquiries, please contact our customer service team at hello@voltoshop.com
